By: Louis Avenant
Africa’s vibrant telco sector is set for a bumper year in 2024 as it expands operations and broadens service offerings to meet the needs of an increasingly digital-savvy customer base.
Industry projections estimate the African telco sector will grow by US$ 2.24 billion between 2020 and 2024, with longer-term growth expected to be powered by the rollout of high-speed 5G connectivity and a growing suite of complementary services, specifically in the financial services sector.
In conversations with telco executives throughout East, West and Southern Africa over the past few weeks, several common challenges have emerged.
Telcos are seeking to safeguard current revenue streams through improved downstream visibility, especially over their B2B partners.
At the same time, a slew of new customer-facing services and innovations hold the promise for greater profitability over the long term.
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